Terms of Service

*This translation is provided for convenience. If there is any inconsistency between this translation and the Korean original, the Korean original prevails.*

Article 1 (Purpose)

The purpose of these Terms is to set forth the rights, obligations, and responsibilities between NineThirty Co., Ltd. (the "Company") and Members in connection with the use of the haps service (the "Service") provided by the Company.

Article 2 (Definitions)

1. "Service" means the mobile application and all related services provided by the Company that enable Members to create groups with the people they are with, log that time together, and, if they wish, interact with other nearby groups.
2. "Member" means a person who has agreed to these Terms and entered into a service use agreement with the Company.
3. "Group" means an in-Service unit formed jointly by 2 to 4 Members.
4. "Content" means any and all materials, including photos, videos, and text, that a Member posts or creates within the Service.
5. "Sparks" means consumable paid items that Members purchase through an app market operator and use for certain features within the Service.
6. "Knock" means a feature by which a group requests a chat with another nearby public group, and "note" means a private message that a Member sends to another Member with whom they have shared a group.

Article 3 (Posting and Amendment of the Terms)

1. The Company posts these Terms on the initial screen of the Service or a linked screen and on the Company's website.
2. The Company may amend these Terms to the extent that doing so does not violate applicable laws. When amending, the Company will give notice, specifying the effective date and the reasons for the amendment, at least 7 days before the effective date; for changes unfavorable to Members, the Company will give notice at least 30 days in advance and provide individual notification.
3. If a Member continues to use the Service without expressing an intent to reject the amended Terms by their effective date, the Member is deemed to have agreed to the amended Terms. A Member who does not agree may terminate the use agreement.
4. The Korean version of these Terms is the authoritative text. Any translation provided by the Company is for reference only to aid understanding, and in the event of any discrepancy between a translation and the Korean version, the Korean version prevails.

Article 4 (Formation of the Use Agreement)

1. The use agreement is formed when an applicant agrees to these Terms and the required consent items (Terms of Service, Privacy Policy, Location-Based Services Terms of Use, and confirmation of being 18 years of age or older (19 or older for residents of the Republic of Korea)) and completes the sign-up process established by the Company.
2. The Service may be used only by persons 18 years of age or older (19 or older for residents of the Republic of Korea). The Company blocks sign-ups by minors through date-of-birth verification at sign-up, and accounts found to have misstated their age will be restricted from use. The date of birth registered at sign-up cannot be changed afterward.
3. A Member must sign up with their own phone number and email address, and only one account may be used per phone number. The email address is used for account recovery and new-device verification.
4. A Member must register a nickname and one profile photo. The profile photo may be replaced.
5. The Company may decline an application for membership or subsequently terminate the use agreement in any of the following cases:
   • The applicant used another person's information or provided false information
   • The applicant has a history of usage restrictions for violating these Terms (Article 12)
   • Other violations of applicable laws or these Terms

Article 5 (Content of the Service and Changes)

1. The Service provided by the Company consists of the following:
   • Group formation and logging: creating groups among Members who are together, photo and video logging, and delivery of recaps
   • Interaction between groups: making a group public, discovering nearby groups, knocks and chats, and notes
   • Other services additionally developed by the Company or provided through partnerships
2. The Company may change all or part of the Service as operationally or technically necessary, and will give advance notice of material changes.
3. The Service is, in principle, provided year-round without interruption, but may be temporarily suspended for reasons such as system maintenance, outages, or force majeure.
4. In order to comply with the laws of the countries and regions where the Service is provided, the Company may provide or restrict certain features or displays (such as expressions that may be used in group introductions, the display of group members' gender, and the note feature) differently by region. In such cases, the relevant details will be reflected in the app screens for that region.

Article 6 (Paid Item: Sparks)

1. The Company sells "Sparks," a consumable paid item used for certain features within the Service (knocks and sending notes). Sparks are purchased in the form of top-up packs through app market operators (Apple App Store, Google Play), and there are no subscription products.
2. The amount of Sparks deducted per feature and the composition and price of each pack are displayed on in-app screens. The Company may change deduction amounts, pack compositions, and prices as operationally necessary; changes will be announced in advance and will not apply retroactively to Sparks already held.
3. Once a knock or note has been sent, the corresponding Sparks are deemed conclusively used and will not be returned, regardless of whether the other party accepts, declines, or does not respond.
4. Sparks have no separate expiration period. However, upon withdrawal from membership, any remaining Sparks are extinguished and cannot be restored. Cancellation of purchase and refunds for unused Sparks prior to withdrawal follow the procedures in Paragraph 6.
5. Sparks and purchase records belong to the account that made the purchase. Transfer, assignment, or sale to another account is not permitted, and a payment receipt already processed on another account cannot be reused.
6. Payment, cancellation of purchase, and refunds are governed by the policies of each app market operator and applicable laws (including the Act on the Consumer Protection in Electronic Commerce, etc. of the Republic of Korea). Sparks that have already been used are not refundable except as provided by applicable laws.
7. Where a refund through an app market has been finalized, the Company will recover the Sparks credited for that purchase to the extent of the remaining balance. The Company will not additionally charge for any portion that has already been used and cannot be recovered; however, the relevant details will be recorded in the refund history and may be used as material for determining repeated fraudulent refunds.
8. The Member consents to the Company providing the relevant app market operator with the minimum usage information necessary for the app market operator's refund review (such as whether the item in question has been used, the remaining balance, and account status).
9. Records of payments and of item crediting and use are retained for 5 years in accordance with the Act on the Consumer Protection in Electronic Commerce, etc.

Article 7 (Rights to and Management of Content)

1. The copyright in Content posted by a Member belongs to that Member.
2. The Member grants the Company a license to store, reproduce, modify, display, and transmit Content to the extent necessary for the provision, operation, and improvement of the Service. This license is limited to the purpose of operating the Service, and the Company will obtain separate consent before using Content for promotion outside the Service.
3. Content created within a group is shared with the members of that group. A Member may delete Content they uploaded themselves, and may request handling of another group member's Content through the report feature if there is a problem with it.
4. Even if a Member leaves a group or withdraws from membership, this does not affect the preservation of records already shared with the group, and the withdrawn Member's information is anonymized as a "former member."
5. The Company may delete Content or restrict its exposure without prior notice if the Content violates applicable laws or the Community Guidelines.

Article 8 (Member Obligations)

1. Members must not engage in any of the following:
   • Misappropriating another person's information or impersonating another person
   • Conduct prohibited by the Community Guidelines (offering or arranging prostitution, sexual harassment or bullying, hate speech, spam or luring users to external channels, infringement of others' rights, etc.)
   • Disguising the purpose of a group as something different from its introduction (including solicitation for commercial, religious, or similar purposes, and recruiting or luring for the purpose of romantic or dating encounters)
   • Interfering with the normal operation of the Service (abnormal access, use of automated means, etc.)
   • Violating applicable laws
2. Members are responsible for managing their own accounts and must notify the Company immediately upon becoming aware of any unauthorized use of their account.

Article 9 (Reporting and Blocking)

1. Members may report other Members, groups, Content, knocks, chats, and notes through the in-Service report feature.
2. When a report is filed against a person or a note, that person is also blocked; when a report is filed against a group, knock, or chat, the members of the other group are also blocked. Reports on posts or records (the channel for handling rights infringement) do not trigger a block. When a block is applied, the parties' groups are no longer visible to each other and knocks and notes cannot be exchanged between them; records already created are preserved.
3. Blocks cannot be lifted, and the fact of the block, the contents of the report, and the identity of the reporter are not disclosed to the other party.
4. Reported Content may be preserved for 90 days after the report has been processed, for the purposes of handling and dispute response.

Article 10 (Protection of Personal Information)

The Company protects Members' personal information in accordance with applicable laws; details are governed by the Privacy Policy. The processing of location information is governed by the Location-Based Services Terms of Use.

Article 11 (Usage Restrictions)

1. If a Member violates these Terms or the Community Guidelines, the Company may restrict the Member's use in the following stages, depending on the severity of the violation and whether it is repeated:
   • Warning: the Member is notified of the violation. If warnings accumulate within a certain period, a higher stage may be applied.
   • Visibility restriction: the group's exposure in discovery and the sending of knocks and notes are restricted. In this case, because no sending occurs, no Sparks are deducted.
   • Suspension (for a period or permanently): write functions such as posting Content, creating groups, and interaction are restricted.
2. For serious violations such as prostitution, non-consensual recordings, or child-safety violations, the Company may suspend use immediately without going through the stages.
3. Even during a suspension, the Member retains access to view their own records, and a request to delete the account may be made regardless of suspension status.
4. Inquiries regarding usage restrictions may be submitted via the contact option on the sanction notice screen or to support@ninethirty.io.

Article 12 (Restriction on Re-registration)

1. Re-registration by a Member who withdrew while a usage restriction was in effect may be restricted; for this purpose, the Company retains one-way hashed identifiers of that Member's phone number and email address and the device installation identifier for 1 year from the date of withdrawal. This does not apply to withdrawals by Members with no history of usage restrictions.
2. If the restriction under Paragraph 1 is applied through no fault of the Member's own (such as reuse of a phone number), the Member may request the lifting of the restriction through the verification procedure established by the Company. Supporting materials are destroyed immediately after verification.

Article 13 (Dormant and Other Long-Term Inactive Accounts)

The Company may introduce usage restrictions or separate-storage measures for accounts with no usage records over an extended period. If specific criteria and procedures are established, the Company will give notice 30 days before implementation and provide individual notification to affected Members.

Article 14 (Termination of the Agreement and Withdrawal)

1. A Member may terminate the use agreement at any time through the withdrawal feature within the Service.
2. Upon withdrawal, the Member's personal information is destroyed or anonymized in accordance with the Privacy Policy and applicable laws, and records shared with groups are preserved with the Member anonymized as a "former member."
3. Upon withdrawal, any remaining Sparks are extinguished in accordance with Article 6, Paragraph 4.

Article 15 (Limitation of Liability)

1. The Company is exempt from liability where it cannot provide the Service due to causes beyond its reasonable control, such as force majeure or failures of telecommunications carriers.
2. The Company has no obligation to intervene in disputes arising between Members, or between a Member and a third party, through the medium of the Service, and is not liable for damages arising therefrom absent willful misconduct or negligence on the part of the Company.
3. The Company is not responsible for what occurs when Members interact with other Members offline, absent willful misconduct or negligence on the part of the Company. Safety-related features (reporting, blocking) are provided within the Service.

Article 16 (Governing Law and Jurisdiction)

1. These Terms are interpreted in accordance with the laws of the Republic of Korea.
2. Lawsuits concerning disputes between the Company and a Member shall be filed with the court having jurisdiction under the Civil Procedure Act of the Republic of Korea.

Addendum

These Terms take effect on September 7, 2026.